Leadership development and change management

Turning strategic aspirations into commercial reality

MML has particular expertise in providing practical support to management teams engaged in change — which goes far beyond advice and training in operational processes.

We have developed a deep understanding of how leadership, management, cultural and behavioural issues influence the operational performance of a business — and their dramatic impact on the bottom line.

Not only will we work with you on the “roadmap”, we will also help you along your journey with action and delivery programmes, based on realistic objectives and achievable milestones.

Our interventions may focus at strategic/organisational level or on individual coaching — or often a combination of the two. From the outset, we consider the balance of skills and behaviours needed to deliver success in a given situation e.g.

• Balancing inspirational leadership with dependable management
  • how they differ
  • which situation calls for which?
• Transfer of responsibility requires a transfer of power
  • what are the implications for the individuals concerned?

We are always mindful that positive change requires commitment and “buy-in” from all. Accordingly, we think very carefully about the mechanisms and motivations for change e.g.

• Avoiding conflict between personal motivations and business goals
• Comfort zones — how far will individuals need to move outside?
• What is reasonable and achievable for the individuals concerned in this actual situation?
• What are the obstacles and risks - and how to minimise them?

Elements of interventions

As each intervention is individually tailored, programme content will vary significantly. Sometimes, material may be equally relevant in a senior management session or in a shop floor session. Below are some examples of elements of past projects:

• Leadership versus management — getting the balance right
• How to maintain internal stability in times of chaos
• Why people will follow a leader — and why they will not
• Role models - their vital importance
• Leadership: a natural talent or can the skills of leadership be learnt?
• How to create a powerful and compelling vision — and why it is important?
• Aligning the organization to achieve its true business objectives
• The roles of reward and recognition
• Change — something to fear — or something to embrace?
• Recognising the different levels of change
• The seven step process of change
• Managing change — or inspiring it — what really works?
• Manager to enabler — leading from within the organisation
• Becoming a great communicator — both ways!
• Making your time work for you — use it or lose it
• When does empowerment work, and why?
• How and when to give feedback
• Creating an environment for success

Additional specialist support

To support these activities we offer a comprehensive range of management support, including:

• Psychometric profiling
• Team profiling
• Recruitment assistance
• 360 degree feedback